FROM DEFECTS
TO DECISIONS
Turning Insights Into Confidence
MODULE 1
BEST PRACTICES IN BUILDING DEFECTS IDENTIFICATION
Take your facilities management skills from reactive to proactive. This module gives you the tools to spot building defects early, prevent costly failures, and communicate findings with impact.
- Protect Assets – Extend building lifespan with proactive defect detection
- Reduce Risks – Prevent recurring safety incidents through smarter inspections
- Boost Performance – Clear, effective reporting that drives better decisions
- Lead with Strategy – Manage facilities as a core business function
Training Objectives
Modern facilities management requires more than technical expertise — it demands foresight, effective communication, and the ability to act strategically. Too often, professionals excel in one area while overlooking others, resulting in reactive fixes instead of proactive solutions. Best Practices in Building Defects Identification, the first module in a four-part series, bridges this gap. Participants will learn to extend asset longevity by detecting and addressing defects early, mitigate risks through inspections and preventive measures, achieve operational excellence with clear, impactful reporting, and lead strategically by treating asset management as a core business driver. This program transforms reactive maintenance into proactive management.
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LEARNING OUTCOMES
Perform detailed daily, monthly, and annual building inspections to ensure operational efficiency.
Identify and address maintenance issues and asset defects promptly.
Determine when to conduct in-depth investigations like root cause analysis or condition assessments.
Apply best inspection practices to maintain asset longevity and ensure regulatory compliance.
GET TO KNOW OUR TRAINER
“Every defect is not just a problem, but an opportunity to strengthen our buildings, improve safety, and build lasting value. Through the right practices, we can transform challenges into sustainable solutions.”
Chris Choy is a seasoned ESG and digital transformation leader with over 25 years of experience in building maintenance and corporate real estate, including senior roles at two Fortune 500 companies in Asia Pacific. As founder of FIFOYO.com, an Industry 4.0 IoT company, he has pioneered digitalization strategies that boost productivity, cut costs, and promote sustainability.
A certified HRDF Trainer, Chris has trained more than 500 practitioners in ESG integration, facilities management, and digital transformation. He is a frequent speaker at conferences and webinars on sustainability, smart property, and Industry 4.0 solutions.
An engineer by training from NUS, Chris contributed to major Singapore nation-building projects such as MRT and HDB R&R before advancing to C-level management roles. He also holds an MBA from the University of Malaya, is a LEED Green Associate, and a former Registered Property Manager (Board of Valuers Malaysia).
Beyond his corporate achievements, Chris is the founding President of the NTU Alumni Association (Malaysia) and has served on the Executive Committee Board of NTUAA, Singapore.
“Every defect is not just a problem, but an opportunity to strengthen our buildings, improve safety, and build lasting value. Through the right practices, we can transform challenges into sustainable solutions.”
AGENDA
Best Practices in Building Defects Identification
– Daily & Monthly Inspections (When, How & Follow-up)
– Sample Audit Report (Case Study)
– Annual Operational Audit (AOA): What, Why & How
– Maintenance & Facility Inspections
– Asset Inspections (Part 1)
NETWORKING LUNCH
LUNCH IS PROVIDED
– Asset Inspections (Part 2)
– Major & Medium Risk Assessments
– Lift, Generator & Cooling Tower Inspections
– BMU/Gondola & Risk Register Reviews
– Fire & Life Safety Systems
– Travelator & Escalator Management
– Best Practices (Manufacturing Site Example)
– Q&A + Closing
0830 - 1230
- Daily & Monthly Inspections (When, How & Follow-up)
- Sample Audit Report (Case Study)
- Annual Operational Audit (AOA): What, Why & How
- Maintenance & Facility Inspections
- Asset Inspections (Part 1)
1230 - 1315
NETWORKING LUNCH
LUNCH IS PROVIDED
1315 - 17:00
- Asset Inspections (Part 2)
- Major & Medium Risk Assessments
- Lift, Generator & Cooling Tower Inspections
- BMU/Gondola & Risk Register Reviews
- Fire & Life Safety Systems
- Travelator & Escalator Management
- Best Practices (Manufacturing Site Example)
- Q&A + Closing
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Best Practices in Building Defects Identification
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